How do I return an item?

All NOJ products are guaranteed for 1 year from the date of purchase. Simply contact customer service regarding any warranty claims and we will be happy to exchange your product for a new one. 

For all returns, NOJ offers a 14-day, no questions asked, return policy. If for any reason you wish to return an item, simply send it back to our warehouse in new condition and we will refund your money. 

For fastest service, email to: 

If you wish to speak with us, call our toll-free number at 1-800-456-0485 between 8:00-5:00 Central Standard Time.